Abyssinia Renaissance Hotel

The staff was very friendly and hospitable! The hotel manager, Selam, was so helpful as I was booking (and she continued to be accommodating throughout my stay). Her kindness and willingness to go the extra mile is what solidified my choice to stay at the Abyssinia Renaissance. This was my first time in Ethiopia. My plane arrived on time, but my baggage took over 2 hours to retrieve. Dawit, my shuttle driver, was the first face I saw of the hotel staff as he waiting patiently for me at the airport, and he made me feel very welcomed to the country. He gave me a wonderful first impression of the Ethiopian people-- very kind, welcoming, and hospitable people. All of the staff appear to be trained to provide exceptional service to their guests. I felt like they genuinely appreciated me choosing to stay at their wonderful hotel! I also enjoyed the included breakfast! I loved the restaurant in the early mornings: very quiet, peaceful setting for enjoying a meal and/or a coffee while reading! They had a nice buffet and made omelets to order and also at times, they made special pancakes which I absolutely loved with coffee! One of the servers in the restaurant (I didn't get her name) knew I enjoyed the pancakes and if she was working, she'd make sure she brought some to me, which made me feel very special! :-) I HIGHLY recommend this hotel.

All was well. I have been staying at this location for years, even before Covid. Now that it is over, I am staying there again. The staff try to do the best they can to accommodate every request. If you are a gym person, they also have a good facility.

I had a great time staying at Abyssinia. The furniture in the room was tasteful, and the shower had a steam bath. It was very nice. Breakfast was basic - you could have eggs, fruit and coffee. The staff was wonderful and very accommodating.

The staffs are really wonderful! If you have some troubles, they will help you as soon as possible. You don't need to worry about inconvenience. I highly reccomend this hotel. They are the best staffs that I ever met.

The room is so clean, spacious and comfortable. The team is helpful most of them.thanks to Mr Nati who turned my experience from bad to great.